Saturday, Jan 20, 2018
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Interview with Len Rosenthal, CMO at Virtual Instruments

What is Application-centric infrastructure performance management and why is it so important for organizations?

LR: App-centric infrastructure performance management is defined as the ability to continuously capture, correlate and analyze – in real time – the system-wide performance, utilization and health of heterogeneous physical, virtual and cloud computing environments in

the context of the application. It is crucial because IT teams require deep levels of insight and analysis across the entire technology stack, from infrastructure to applications and beyond. Unfortunately, teams must rely on a vast range of performance management solutions to see above and below the water line. It’s critical to manage user experience and application performance, but this alone does not solve application performance problems. In order to get the entire view, IT teams must also understand how the underlying infrastructure serving these applications is working. Traditionally, this is a siloed and complicated process, and as application and infrastructure complexity continues to grow, companies are tested time and time again on the best way to collaboratively resolve issues, across all stacks and all infrastructure types. App-centric performance management also allows IT pros to be proactive when it comes to identifying performance problems, which enables them to get to the root of the problem before it actually “happens.”

How does App-centric infrastructure performance management enable IT pros to be proactive?

LR: App-centric infrastructure performance management (IPM) enables IT pros to quickly detect abnormal behavior across silos. Using real-time analytics, teams can see problems before they affect end-users and recommend remediation that addresses the root of any problem, solving issues with more agility and speed than was possible in the past.

Of course, real-time monitoring and reporting is still no easy feat, and many monitoring solutions on today’s market still do not support the real-time data center as they are polling the infrastructure every few minutes, which is grossly inadequate for most business-critical applications. When equipped with dashboard and analytic capabilities that support the true real-time data center, however, App-centric IPM can prove its full worth related to faster problem resolution, proactive performance optimization, and guaranteed service assurance. Additionally, with better workload analysis that comes along with App-centric IPM, storage professionals can better understand how applications are interacting with their production storage infrastructure.

What are the benefits of workload analysis?

LR: When you identify an application workload’s precise I/O behavior and headroom requirements, you can optimize resource allocation, make informed deployment decisions, and save money in people and equipment costs. App-centric IPM makes it possible for IT teams to proactively identify performance limits and resource contention, due to multiple applications accessing shared resources, that could affect application performance, so organizations aren’t scrambling to address problems in retrospect. By taking the guesswork out of infrastructure optimization and performance planning, it becomes easier than ever to understand infrastructure use patterns, re-balance workloads, and make the optimal purchase decisions.

How does application performance directly influence business success?

LR: With clear insight into how infrastructure is servicing every application, organizations can ensure the applications with the highest business value get the most infrastructure resources. This ensures end-user performance, which leads to higher customer satisfaction or more orders processed, ultimately increasing the bottom line. Owners of key applications must have a comprehensive view into the performance of the underlying infrastructure. Analytics are becoming more user friendly, increasing their accessibility and utility to multiple domains across IT departments. With the ability to proactively manage and identify your application workload’s performance demands, your organization can be more cost efficient by eliminating unnecessary manpower and equipment over-provisioning. It’s a win-win for the entire business.

IT teams are facing new demands each day; today’s business applications come with a default setting of “always on.” To keep track of new developments and forge ahead in the changing space, organizations should focus on monitoring performance at every level of the IT stack and applying that information to business decisions large and small.

Virtual Instruments