As President and Chief Executive Officer, Mark is responsible for all Sales, Marketing and Operations at TriCore. His focus is to enhance TriCore’s Customer experience by educating the market and current Customers on TriCore’s existing and new service capabilities, and continuously improving the long tradition of excellent service. In short, Mark is responsible for optimizing service delivery operations throughout TriCore. He is tasked with creating TriCore’s long term vision and strategy and ultimately, the company’s growth. Prior to joining TriCore, Mark was the SVP of Sales and Marketing at NaviSite where he was responsible for driving revenue by providing scalable, customer-centric application and managed services solutions. Mark joined NaviSite through the acquisition of Surebridge, Inc., a provider of application management services where he served as Vice President and CIO, responsible for developing and managing the Service Delivery organization. He holds a Bachelor of Science in Economics from Penn State University.