Starting a business is not an easy thing to do. Alas, once you’ve got everything up and running, you can’t just decide to stop there and wait for your business to grow. As a business owner, you have to do everything to keep things going for your business. And, when we say “going” it has to mean going in the right direction. Unfortunately, the aim of increasing your business revenue also means spending a significant amount for your marketing and sales team. However, the decision to hire more people to bring into your workforce also comes with a significant outlay. This can be a risky move, especially if you’re not financially ready. This is when the need to hire virtual receptionists will prove to be very beneficial. But, could a virtual receptionist really work for your business? Read further to find out.
Hiring a Virtual Receptionist Helps You Save Money
In the U.K. the average cost of a receptionist is £7.84, calculate such cost per day and month and you will definitely find yourself spending more per year. Not to mention the health, paid time-off and other benefits that you will be obliged to pay for bringing in a regular and full-time in-house receptionist staff. But, should you choose to hire a virtual receptionist from Connect, these benefits would no longer be your obligation. In other words, you will be paying less per hour and won’t have to worry about all the legal benefits to shoulder as an employer.
You Don’t Have to Think about Overhead Costs
Another advantage of hiring a virtual receptionist is the fact that you won’t have to splurge any amount for their desk, computer, office supplies, fancy chair and reliable headset. All these are already provided by the phone answering company where you will be getting the services of a virtual receptionist. And, since their workspace and everything they need to get their job done have all been setup, you can just forget about overhead costs and other startup related expenditures.
You’ll Have Someone to Answer Calls 24/7
Do you find yourself getting overwhelmed with plenty of calls to answer on a Monday morning? Do you find yourself feeling anxious over unattended calls while you’re out of the office? If you bring in someone to be your receptionist chances are, you can only ask them to handle calls within office hours. The problem with such setup is that it can be difficult for you to gain an advantage over your competitors. What if your target consumers would dial your business phone number only to find that nobody’s available to answer it? This could mean a loss of potential earning which can also adversely impact your business revenue. But, with a virtual receptionist you can just sleep tight at night and enjoy seeing your network of business leads have increased every single day.
It Will Be Easier to Start Building a Good Business Reputation
A virtual receptionist creates an impression that your business is a well-established one even if in reality it is still in its infancy. If you have a large company, a virtual receptionist will also help build an image that yours is a well-established one. Thus, your potential leads will more likely to choose your company knowing that their concerns and queries were all handled pretty well. It would no longer be difficult to convince your target consumers that your company has the capability to provide high quality services and/or products.
You Can Easily Focus on Scaling Up
Now that you know that there will always be someone in charge of handling calls it will become easier for you to just focus yourself on planning how to scale up. Yes, opportunities for expansion are inevitable once the volume of calls starts increasing. By hiring a virtual receptionist, you significantly reduce wait time for your time-and-task driven customers. Their questions and concerns will be dealt with immediately. The result would be an increasing number of satisfied customers. This translates to increase the bottom line as well and a brighter future for your business.
